Returns & Refunds Policy

We hope you love our products and service, however in the eventuality that there is an issue with your order we provide here clear instructions on what to do to ensure the returns process is as straightforward and fast as possible.

Items not required 

At BK Safetywear we aim to provide you with as much information as we can about each product so that you can make an informed purchasing decision. However, to give you additional confidence, we will allow you to return any item if it is not what you require within 7 days of receipt as long as it has not been used and is returned in its original undamaged packaging smoke free. The cost of returning goods will be the responsibility of the customer, except when the circumstances where goods have been wrongly sent by the company. Please note a 10% re packing and service charge will be levied on items returned in a bad state and not as they where originally shipped.


All you need to do is to email returns@bksafetywear.co.uk and we will issue you with a Returns Code, explain our simple returns procedures and discuss with you the easiest and most convenient way for you to return the item(s) to us. You should then return the item(s) to us by the agreed method together with a completed Goods Return Form which will have been sent to you upon your request.


Upon receipt of the item(s) we will refund the full value of the item(s) subject to them being unused and in their original condition and packaging, this includes smoke free.

Faulty, Incorrectly Supplied and Damaged Items

If an item has been incorrectly supplied, received damaged or is faulty then all you need to do is follow the Returns Procedures detailed above. We will then arrange postage of the item(s) free of charge.
Upon receipt of the item(s) we will refund the full value of the goods and any carriage costs. unless the customer wishes to continue with the sale and the goods will be replaced.

Refunds will only be credited to the original payment card, or in cases where payment has been made directly by bank transfer, then a credit will be issued followed by immediate payment to the bank account previously advised by the customer

Bespoke Garments

Garments that have being printed and/or embroidered or changed to your specification cannot be returned.

Returns address

BK Safety & Workwear Limited, Unit 1-3 West Park Lodge, Broxhill Road, Romford, RM4 1QH

Visa, Visa Delta, Visa Electron, MasterCard, Maestro

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