Returns, Exchanges & Refunds Policy

We hope you love our products and service, however in the eventuality that there is an issue with your order we provide here clear instructions on what to do to ensure the returns process is as straightforward and fast as possible.

Items not required or requiring an exchange

At BKsafetywear we aim to provide you with as much information as we can about each product so that you can make an informed purchasing decision. However, to give you additional confidence, we will allow you to return any item if it is not what you require within 14 days of delivery (and returned within a further 14 days ) as long as it has not been used and is returned in its original undamaged packaging smoke and pet hair free. The cost of returning goods will be the responsibility of the customer, except when the circumstances where goods have been wrongly sent by the company. Please note a 10% re packing and service charge will be levied on items returned in a bad state and not as they where originally shipped.

All you need to do is to email admin@bksafetywear.co.uk and we will issue you with a Returns Code, and explain our simple returns procedures and discuss with you the easiest and most convenient way for you to return the item(s) to us. You should then return the item(s) to us by the agreed method together with a completed Goods Return Form which will have been sent to you upon your request.


Upon receipt of the item(s) we will refund the full value of the item(s) subject to them being unused and in their original condition and packaging, this includes smoke and pet hair free. Where an item formed/s part of a discount within the original order value and the returned item is not replaced, the discount value will be removed, and the value/s subsequently reversed and deducted from the refunded amount. Example: if you buy five, twenty or fifty items and receive a 5%, 7.5% or 10% discount, by returning one of the items that makes the total number of items fall below the discount level, the price for the items retained will revert to the next level below.

Garments that have being printed and/or embroidered to order or changed to your specification cannot be returned.

Refunds will only be credited to the original payment card, or in cases where payment has been made directly by bank transfer, then a credit will be issued followed by immediate payment to the bank account previously advised by the customer

 

Faulty, Incorrectly Supplied and Damaged Items

If an item has been incorrectly supplied, received damaged or is faulty then all you need to do is follow the Returns Procedures detailed above. We will then arrange postage of the item(s) free of charge.
Upon receipt of the item(s) we will refund the full value of the goods and any carriage costs. unless the customer wishes to continue with the sale then goods will be replaced upon instruction.

Returns address

BK Safety & Workwear Limited, Unit 1-3 West Park Lodge, Broxhill Road, Romford, RM4 1QH

Reviews
Rating:  
Unbelievable Quality & value
Wednesday, 28 November 2018  |  Brian

As a member of a Dog Search & Rescue organization, I need an all weather garment capable of providing warmth & comfort in all weathers throughout the seasons. The Clovelly 3 in 1 Hi Vis Executive Jacket Orange With Torrington Bodywarmer, provides exactly that and more: the detachable, quilted bodywarmer worn separately in Spring, Summer & early Autumn, the Hi Vis jacket worn separately as a warm waterproof, and the body warmer worn zipped into the Jacket will keep the wearer warm, dry but perspiration free in the most sever of all U.K. weather conditions. Unbelievable quality & price: the highest recommendation.


Rating:  
Top quality work trousers
Tuesday, 27 November 2018  |  Gerard

Can i just say thanks so much for these 2 tone trousers I love them perfect fit and they look great as well
Top quality material and soft to the skin really are quality I will be buying a few more pairs thank you bk safteywear ☆☆☆☆☆


Rating:  
Good quality
Sunday, 25 November 2018  |  Mary

Got these for my husband for Christmas, length is perfect, love the fact that there is elastic on the waist. Really good quality material too.


Rating:  
Leo Workwear P03-O Hi Vis Coolviz Plus Polo Shirt Orange
Tuesday, 23 October 2018  |  Steven

very cool and comfortable .


Rating:  
Excellent, polite and helpful service
Wednesday, 10 October 2018  |  Michael

would always now use BK due to their efficiency and speed...


Rating:  
Superb Softshell jacket
Monday, 8 October 2018  |  D

Very comfortable nice deep exterior pockets with ykk zips 1 huge internal zipped pocket & 2 smaller velcro pockets. Nice padded interior too I'll be back for a few more at this price!!!

Visa, Visa Delta, Visa Electron, MasterCard, Maestro

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